We aim to ship the Products to you at the delivery location you requested in your order and the shipping date we specified at checkout for your order (updated in the order confirmation); if we do not anticipate being able to deliver on the estimated shipping date goods, we will try to notify you. However, to the extent permitted by law, we will not be liable for any loss, liability, cost, damage, charge or expense incurred by you as a result of any delay in delivery.
Our company uses S.F. Express's delivery service. The logistics and transportation costs are paid by the recipient. The recipient will pay S.F. Express after the goods arrive. The freight will not be reflected on the order and we will not charge you.
The actual shipping fee will be affected by the weight of the goods and the delivery location. After the company places an order for S.F. Express delivery, it will send the customer a number to check SF Express. The customer can then check the actual shipping fee on the S.F. Express official website.
In addition to the address provided by the customer, the following delivery locations can also be selectedSF Store,SF LockerorSF Business Station.
All items are non-refundable and non-returnable. Exchange: The order will be confirmed by default 7 days after receipt of the goods and no exchange is required. No changes will be made after confirmation. If there is a quality problem, please submit it within 7 days of receiving the goods, and attach clear pictures of the replacement goods, pictures of the express packaging box/bag/box, and a sticker with the order number on the express packaging for our approval. Exchanged items must comply with our exchange policy. The exchanged product must be unused and the packaging bag must be intact and must not be opened or damaged. Product labels must not be tampered with or removed, and the product should be in its original box or bag, where applicable. Exchanges only replace purchased items, and gifts are not exchanged (if applicable). Exchange freight: If there is a problem with the product itself, we will bear the return freight. After-sales: The after-sales of all goods in this online store will be handled by Weihe International Investment Co., Ltd. The return of goods that need to be exchanged will be completed in Hong Kong. This policy only applies to items on this online store that are not included in the non-returnable brand/product list.
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